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22nd Dec 0 comments
ARTICLE # M1222-10065 PRODUCT (if applicable) SmartPark BYPASS MODULE (if applicable) SYMPTOMS My SmartPark location is not accurate. The location it shows for my car is not correct. CAUSE SmartPark does not track your vehicle, it uses the...
10th Aug 0 comments
ARTICLE # M810-15669 PRODUCT (if applicable) Viper 5501 BYPASS MODULE (if applicable) SYMPTOMS I read that this system has "Channel Linking". What is "Channel Linking"? How does it work and why would I need it CAUSE RESOLUTION Many Directed...
8th Feb 0 comments
ARTICLE # 161-149547 PRODUCT (if applicable) Viper 5202V BYPASS MODULE (if applicable) SYMPTOMS User cannot select car 1 or 2 on new LE style remotes CAUSE This feature has to be turned on for all new LE models before use to prevent accidental...
28th Jan 0 comments
ARTICLE # 161-146451 PRODUCT (if applicable) Viper 5702V BYPASS MODULE (if applicable) SYMPTOMS User cannot enter remote shock sensor adjustment via LC3 remote per owners guide instructions CAUSE LC3 transmitter is in remote start or RKE mode and...
2nd Dec 0 comments
ARTICLE # M122-12725 PRODUCT (if applicable) SmartStart BYPASS MODULE (if applicable) SYMPTOMS I am connecting a SmartStart module to a security system that is triggering a seperate remote starter via the channel 3 aux output. When I press the...
1st Mar 1 comment
ARTICLE # M31-13325 PRODUCT (if applicable) SmartStart BYPASS MODULE (if applicable) SYMPTOMS Some Android handsets – the Samsung Fascinate for one – can have intermittent problems fixing its location using GPS. This will cause an error to occur...
13th Oct 0 comments
ARTICLE # M1013-12848 PRODUCT (if applicable) SmartStart BYPASS MODULE (if applicable) SYMPTOMS When my alarm is triggered I get push notification on my phone but it doesn't work all the time. How can I get dependable notification on my phone when...
3rd Nov 0 comments
ARTICLE # M113-10959 PRODUCT (if applicable) SmartStart BYPASS MODULE (if applicable) SYMPTOMS I just had a SmartStart installed in my vehicle. The shop was able to test and activate the system with no problems. Now that I'm home, I've selected a...
12th Feb 0 comments
ARTICLE # M212-14008 PRODUCT (if applicable) SmartStart BYPASS MODULE (if applicable) SYMPTOMS Your phone is no longer able to control Viper SmartStart. The message "error sending command" is displayed CAUSE This is most likely an issue with...
22nd Dec 0 comments
ARTICLE # M1222-14691 PRODUCT (if applicable) SmartPark, SmartStart BYPASS MODULE (if applicable) SYMPTOMS What is SmartPark?SmartPark allows users to pinpoint exactly where they parked their car. The feature notes a vehicle's location every time...

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